Frequently asked questions
How does the lifetime warranty work?
To align the labour warranty with the manufacturer’s warranty, simply join our optional annual service plan. This plan is designed to provide peace of mind, ensuring your equipment is maintained and supported by us for up to 15 years on batteries and inverters, and up to 25 years on panels. Enjoy full support with no hidden costs or call-out fees.
Do you provide financing options?
Are you MCS Certified?
We are part of the MCS scheme. This is a quality assurance body that guarantees your solar panels meet high-quality standards and are eligible for government incentives.
Do you offer an insurance backed guarantee?
Yes. This covers the work and offers you peace of mind in case anything goes wrong with your solar installation.
Can you provide a comprehensive written quote?
Yes. We will give you a breakdown of all costs and equipment along with a performance estimate based on your property.
Do we require planning permission?
If your property is in a conservation area, world heritage site or listed you may need planning permission. Check with your local planning office before proceeding.
Can I check references?
Yes. Trusted Trader to collect reviews however, you can also speak with previous customers which will show our proven track record of success.